Hatch voice AI demo

Catch a tour of Hatch in action!

Table of contents:

  • 0:10 - Persona
  • 0:34 - Knowledge
  • 1:08 - Triggers
  • 1:33 - Scripting
  • 2:33 - Commands
  • 3:56 - Dispositioning
  • 5:00 - Example voice AI
               conversation

Omnichannel AI

Communicates with customers across SMS, email, and voice

Full customization

Custom company profile, persona, and scripting keeps your AI accurate.

Complete control

Simulate before going live, adjust the script any time, and take over at any time.

Total integration

Push and pull data to your other systems, including CRM

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"We come in on Mondays now with double the appointments booked from the weekend because of our bot Brandon."

Chelsea Muniz Call Center Supervisor Point Loma Electric & Plumbing

“With Rachel handling the bulk of the conversations, our call center isn't so burdened and we can focus on the value proposition."

Jim Geffken Marketing Director Bath Solutions, Etc

"Our bot Josie works better than outsourcing to an answering service, because we can customize everything she says and does.”

Tyler Cassavore Director of Marketing Peaden HVAC

"Our CSRs love the bot. They don't have to worry anymore about missing leads. Plus, bots never call out or have bad days."

Kelly Mesaris VP of Operations LB Capital

Carry out effective communication at scale 

The secret to higher response rates is all in the delivery


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Multiple channels

Text, email, voicemail

Multiple touches

Keep following up until you get a response

The right messaging

Use our templated campaign sequences and messages

The right rep

Jump in and engage in real-time as soon as you get a response

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"Hatch is the first product I have seen use AI
to provide actual business value."

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With Rachel handling the bulk of the conversations, our call center isn't so burdened and we can focus on the value proposition.

Jim Geffken

Marketing Director, Bath Solutions Etc