Learn how Brown Roofing achieved an 86% set rate through automation, data-driven marketing, and seamless integration with Hatch and AccuLynx.
Hatch has joined the Nexstar Network as a strategic partner, providing its members with greater access to AI-first communication strategies to drive...
Catch the highlights from Hatch's first Office Hours Webinar, featuring updates on Basic Bot, voice capabilities, and a comprehensive Q&A session...
Learn about the new FCC ruling on TCPA compliance, its impact on lead generation, and strategies to ensure adherence and enhance consumer engagement.
Learn how to make Basic Bot even more seamless, personalized, and conversational with two new features: Train Your Bot and Business Profile Tagging.
Get a walk-through of Hatch Voice V1, which integrates live phone calls into campaign workflows.
Learn how Bath Solutions Etc. improved lead management and engagement rates using Hatch AI, enhancing customer experience and team productivity.
Discover how Hatch's Basic Bot simplifies AI setup with intuitive scripting, dynamic conversations, and seamless lead qualification.
Get the insights from our webinar with John Wilson on optimizing contact centers for efficiency, growth, and customer satisfaction, including AI...
Discover how to improve HVAC Speed to Lead campaign performance with insights from top-performing examples and best practices for higher response...
Discover Hatch AI's new Basic Bot, designed for simpler and faster bot setup with a single prompt.
Expert tips to optimize Google LSAs for home service businesses. Boost verified reviews, manage budgets, and target high-performing areas for better...
Learn how Point Loma Electric and Plumbing boosted their booking rates by 15% with Hatch AI, and what it has been like to train, trust, and save time...
Explore effective objection handling techniques and how Rescue Air leverages ServiceTitan, Hatch, and AI to enhance customer communication and...
Sync call statuses from ServiceTitan into Hatch for targeted campaigns so you can reconnect with abandoned calls instantly and boost engagement.
Learn how to customize your bot responses after hours and on weekends, for improved customer interactions and efficient lead handling.
Discover the latest UI features in Hatch, including workspace search, pinned workspaces, and unread message notifications for enhanced productivity.
Learn how Hatch's AI-first approach helps contact centers scale, with AI CSRs elevating human teams and improving customer satisfaction and...
Discover key insights from our webinar on how to cut costs and stay competitive in the new year. Learn strategies from industry experts to thrive in...
Hatch's Audience Builder has been revamped! With a more user-friendly interface, more flexibility and targeting, audience templates, and more!
Discover how AI can solve for scaling, staffing, and customer satisfaction challenges—with insights from the president of Genz-Ryan, the founder of...
Learn about the challenges of growing a home service business, and the tools and mindset it takes to maintain profitability and the right culture.
A recap of our webinar on sales, online reputation, and customer perception. Includes the 5 key takeaways, the recording, and a full recap.
Use these outreach and follow-up templates to improve engagement and conversion with leads, prospects, and customers.
We analyzed 163,000 HVAC sales follow-up campaigns. Check out our findings on response rates, character counts, message verbiage, and more.
Get the full recap and recording from our webinar with MarketSharp, called Scaling a Sales Strategy: 5 Things I Wish I Knew Sooner.
Learn about the 7 new templates and additional improvements we've made to the Hatch template library, to make effective messaging even easier.
With the Hatch + Google LSA integration, you can reach out to your Google LSA leads immediately over text. Learn about this exciting Hatch update...
Discover the key strategies behind Bone Dry Roofing's 74% set rate in this webinar recap. Learn how to improve lead management, customer service, and...
Hatch AI can now autobook on either your Dispatch board or your Bookings board in ServiceTitan. Get all the details here.
With custom object syncing and push coms, Hatch users now have more flexibility and control with their Salesforce integration.
Get the recording and recap of our webinar on how to un-sink your lead costs—by generating free leads, paying only for quality leads, and converting...
Learn about our new webhooks feature, which allows you more customization and control with our Hatch integrations.
Use these quote and estimate follow-up templates for text and email to increase your close rates.
Improve SMS response rates with these 11 practical tips and examples—from message verbiage and frequency to audience segments and more.
Learn what a good SMS opt-out rate is and how to optimize your messages to maximize engagement and keep your opt out rates low.
Avoid these 35 spam trigger words in your SMS and email campaigns to maximize deliverability and engagement. With alternatives and examples.
Here are five reasons churned customers return to Hatch, from compliance and support to messaging infrastructure and AI.
Get the steps, tips, and insights you need to implement AI for your business or contact center with confidence.
Exciting update: Hatch AI now supports automatic calendar booking on ServiceTitan calendars. Discover the game-changing features and benefits!
Use these 4th of July messages and graphics to engage your customers over text, email, and social media!
Discover Train Your Bot from Hatch, enhancing AI communication with CRM context. Boost personalization, convenience, and efficiency for a better...
What is AI, what are its benefits, and how are call centers using it? Find out in this comprehensive guide to understanding AI for sales, marketing,...
Learn what to ask when vetting an AI tool, such as data requirements, integration ease, and customization options, so you can find the best tool for...
Hatch & ServiceTitan partner to enhance customer communication, boost operational efficiency, and drive revenue growth for the trades. Discover the...
Learn how to use appointment reminder campaigns with the latest Hatch + ServiceTitan recurring service integration—to improve engagement, loyalty,...
Discover how Hatch’s delivery status feature helps you gain more visibility into your communication data and ensure compliance with 10DLC regulations.
Learn exactly how Hatch helps you grow your revenue, through more efficient and effective communication across the customer journey.
Learn how our Conflict Analyzer tool helps you create more cohesive prompts and rules for your Hatch bots, making the bot building process even...
Sharing feedback and feature requests is easier than ever with our new feedback tool. Learn how you can shape the Hatch roadmap and get more from...
Learn how our AI Analyzer tool helps you create more effective Hatch bots quickly while building essential AI skills for the future.
Learn what separates Hatch from other customer communication platforms, including campaign automation, targeted audience builds, and personalized...
Learn how you can save time and gain greater insight into your ROI with Hatch’s new and improved reporting.
Improve your recurring revenue with these 7 tips to win referrals and repeat business.
Discover what separates Hatch from other texting platforms, including how Hatch improves your sales follow-up, customer outreach, and saves you time.
Use these 12 tips to optimize your Google Ads profile, refine your Google LSA results, and boost your ROI.
Learn the best AI tools for helping home improvement businesses increase their set rates (with real examples and prompting tips).
Discover what makes Hatch AI different, including how our AI chatbots interact with customers, drive your revenue goals, and reduce employee workload.
Learn how you can optimize ServiceTitan for your HVAC company with tips to streamline your sales process, boost your ROI, and improve your brand.
Use these 5 tips to improve ROI, enhance your lead outreach, and convert more of your leads from Google Ads.
Learn industry averages for Google Ads cost per click, cost per lead, click-through rate, and conversion rates across nine home services verticals.
Here’s our selection for the best business text messaging services you can use to improve your ROI, save time, and increase your close rates.
Use these 5 tips to optimize your dialer to alleviate agent workload as well as increase your customer engagement and ROI.
Learn the best generative AI tools to help call centers save time, improve your customer engagement, and increase ROI.
Use these happy call scripts to improve your job follow-up communication and boost customer retention, reviews, and referrals.
Choose from over 50 Valentine's Day ideas and examples—with templates and free graphics for social, email, website, and more.
Learn what Google LSAs are, how much they cost plus tips on how to get the most out of your budget.
Learn exactly what the new FCC one-to-one consent rule is, how it impacts lead generators and lead buyers, and what you need to do.
Learn about generative AI and how you can use it to achieve your business goals.
Learn the top 6 home improvement call center trends going into 2024 and how to align with them for better ROI, retention, and revenue in the coming...
See how your sales, marketing, and operational performance stacks up against competitors and use our tips to improve in each area.
Learn how CRMs and Hatch differ from each other as well as how they can work together to improve customer communication and increase ROI.
Learn the best practices for your HVAC website so you can be set up for success–with 5 great HVAC website examples.
Learn the benefits, best practices, and tools you need for an effective customer communication strategy that ultimately grows revenue.
Remodelers, find out the social and economic trends behind the remodeling market decline and eight things you can do to stay afloat.
Discover key differences between Hatch and Chiirp for home service businesses, focusing on AI, scalability, integrations, usability, support, and ROI.
Explore the best home improvement marketing strategies and our top tips to lock in growth this year—with SEO, paid ads, customer service, and more!
Assess these 10 components of your home service business to set yourself up for success this year—from processes and prices to customers and cash...
Learn how you can optimize your call center to increase revenue as well as keep customers and employees satisfied with these 8 tips.
Use these Christmas and holiday greetings for social media, text, or emails to connect with clients, employees, and partners!
Understand the trends shaping HVAC sales, marketing, operations, and customer experience in 2024 so you can set yourself up for success.
Explore the best HVAC marketing strategies and our top tips to lock in growth this year—with SEO, paid ads, customer service, and more!
Use these 15 employee retention statistics around trends and turnover to save money and identify retention strategies that work.
Learn about how the new and improved Hatch-Jobber integration can improve response rates, revenue, and ROI on both platforms.
Here's our round-up of the best free AI tools that service businesses and call centers can use to save time, improve productivity, and impress...
Learn the 11 most important features contractors look for in a texting platform to achieve their business goals and maximize their investment.
Learn the pros, cons, and pitfalls of AI so your service business can know best practices to follow as well as what to watch out for.
When expanding your business, you want to grow without a hitch. Learn the key mistakes to avoid when becoming a multi-location home improvement...
Use these Thanksgiving messages for clients, employees, and other business engagements. Great for social media, text, or emails!
Use these holiday sales email templates to book more appointments, close more sales, and engage loyal customers this holiday season.
Use these 47 holiday HVAC marketing ideas, examples, and templates to engage contacts across your pipeline this holiday season.
Use these tips to improve your employee retention rates so you can reduce turnover, save money, and maintain a positive company culture.
Looking to expand and grow your revenue streams? Learn the key considerations and steps to successfully become a multi-location service business.
Learn how to get more reviews on Yelp and how to respond to both positive and negative responses.
Get the tips, tools, and resources your home service business needs to prep for the AI revolution so you can stay ahead of the game.
Learn 10 reasons why Hatch is a better fit for home services businesses looking to grow revenue through better communication.
Vetting messaging platforms? Learn about Hatch vs Podium—in use cases, automations, integrations, and more.
Learn how to convert more of the leads you're paying for into appointments and sales—for higher ROI and revenue.
Get the scoop on 14 new AI features, 8 core platform improvements, and 5 Pricebook Pro enhancements in ServiceTitan that are about to make your life...
Learn how to use AI to improve your sales processes and performance—with data analysis, pricing models, automated follow-up, and more.
Use these effective plumbing marketing ideas to increase your online visibility, improve your reputation, and attract customers to your business.
Here are 11 ways that service businesses can use AI to improve their productivity, increase customer satisfaction and retention, and grow their...
Learn why and how to respond to Google reviews—both positive and negative—with real examples to model after.
Learn 10 sales and marketing strategies to both prepare for and survive HVAC shoulder season so you can keep a steady revenue stream all year round.
The 10DLC compliance situation is a hot mess. We're untangling it so you can ensure your business text messages are getting delivered.
Use this TCPA checklist so your 10DLC registration can get approved and your texting campaigns can run smoothly without interruption.
Learn how to create an SMS privacy policy for your business to stay TCPA and 10DLC compliant—with a template to get you started.
Use these insider tips on how to use a CRM so you can have more efficient sales processes, happier employees, happier customers, and higher ROI.
Use these 21+ questions to find the best lead aggregator for your business and to ensure you get the biggest bang for your buck.
Use these different sales team models to shape yours into one with clearly defined roles, efficient processes, and revenue-generating results.
Learn how Angi Leads works, how much it costs, and everything you need to know to make Angi Leads worth it for your business.
What is ServiceTitan? Who uses it and how much does it cost? Learn all of this in our guide to ServiceTitan, plus tips to maximize your ROI.
Use these Happy Labor Day message templates for customers, employees, and suppliers—for email, social, text, and with free graphics!
Use these tips, tools, and templates to not only reach out to every lead within 5 minutes, but to get responses too.
Use these six strategies to get leads and customers to respond to your outreach, so you can improve your conversion rates and ROI.
With these actionable strategies to increase ROI (return on investment) in your sales and marketing efforts, you can grow your business without...
These sales and marketing tips on how to grow revenue will enable you to increase your top line without increasing spend - so you can maximize your...
Learn how to leverage the full Hatch + ServiceTitan integration to maximize your efficiency and provide exceptional customer experiences.
Use these seven powerful sales techniques to build rapport, earn trust, and close more deals—with examples!
Learn nine ways to send a text message from a computer, with the pros and cons of each—from email to apps and third-party solutions.
Find out what terms and conditions are, why you need them, and use our SMS/text terms and conditions template and examples to stay legally compliant.
Learn exactly what prior express written consent means and use our SMS consent templates and examples so you can comply with the TCPA for business...
Here are the best business listing sites to help you get found by more customers online, improve your reputation, and grow your business.
Save time and avoid errors with these eight free roofing contract templates. They're customizable, professional, and e-signature friendly!
Use these 4th of July messages and graphics for social, email, and text to engage your customers, strengthen loyalty, and celebrate ‘Merica!
We've rounded up the best HVAC blogs, forums, and associations to help you grow your business and career. Learn design, installation, marketing,...
Here are 19 dos and dont's for using Chat GPT for home improvement business marketing, operations, and customer communication—with prompt examples to...
Learn the 18 most effective ways to get more Google reviews, with examples of how to ask for reviews, so you can improve your reputation and local...
Discover the new Audience Builder in the Hatch app—easily create smart lists based on any criteria so you can run highly personalized, more effective...
Book more appointments and sales with these 10 ways to improve your speed to lead—plus lead response time stats.
Blue Fire Leads and Hatch combine a premier lead generation solution with a modern business messaging platform. Close more deals faster than ever...
DemandIQ and Hatch combine AI-powered lead capture solutions for solar providers with a modern business messaging platform. Close more deals faster...
Here are the seven best free HVAC service agreement templates to help you win more preventative maintenance contracts—plus tips on how to get the...
Is Angi worth it for contractors? Find out! Plus how it works, costs, how to get listed, Angi Ads vs Angi Leads, and how to get jobs from Angi.
Browse our list of the best lead generation websites for contractors in 2023, what they offer, and tips to choose the best company for your home...
10DLC registration is not just beneficial anymore, it's mandatory. Find out what it is, how to complete 10DLC registration, costs, deadlines, and...
Use these sales job description examples and templates to write a job description that captures what you need and attracts ideal candidates.
Learn the best paid and free ways to generate quality leads to your home improvement business, from your website to listings, social media, and more.
Learn about SMS, MMS, and TCPA compliance for effective text message marketing. Obtain consent, provide opt-out options, and keep accurate records.
Acquiring new customers doesn’t have to be expensive. Improve these 5 areas in your marketing to decrease your CAC and grow your business.
Five ways home improvement companies can thrive during a recession and come out on top.
... and how to build your own home improvement call center with the right people, processes, and technology.
What are the benefits of using lead aggregators? How do home improvement companies use text messaging to engage with these leads?
Jump in with Aaron of Hatch and Gary of CCN to learn about the methods & strategies that are hurdling the problems contractors face with leads in...
Being the first to reach out to new leads can give you a competitive advantage and increase the likelihood of converting the lead into a paying...
Ignite your follow-up by using an automated text messaging platform. Here’s why this type of communication is so important for home improvement...
Learn how call centers can use text messaging. As customer expectations continue to evolve, call centers must adapt to new technology and trends to...
It's important to keep your leads and customers informed about your services. One way to do this is by using texting as your main way to communicate.
Should you build your own texting platform or buy one that's ready out of the box?
Fundbox and Hatch combine a premier home improvement lead generation solution with a modern business messaging platform. Close more deals faster than...
Modern sales include more than the old fashioned handshake. Technology is one of the most important tool in your arsenal. Learn how to use it right.
Juggling costs is difficult in the home improvement industry. Get tips to do just that.
Using text message has become a key part of running a home improvement business. Read on to learn how.
Uncover the latest ways to get more qualified leads for your home improvement business now.
How to use conversational selling in your home improvement business.
Uncover the most effective marketing ideas for home improvement businesses.
Communication between a home improvement company and their prospects can make or break a sale. Learn how to do it right in this blog post.
Learn how to use processes and systems to boost your home improvement business.
How quickly (or slowly!) you respond to leads has a huge impact on your appointment set rate and overall close rate.
Handling negative online reviews is part of the job for every home improvement company. Learn how to turn those reviews into a positive in this blog...
Learn how one company increased revenue by nearly $100,000 and boosted ROI by 269% in this blog post.
Overcoming objections is a vital part of any sales process. Find out how to do so in home improvement in this post.
What is integrated text messaging? Find out how to integrate text messaging into your sales processes as a small business.
Finding good employees is difficult for every small business, but especially in the home improvement sector. Get hiring tips for small businesses...
Using Facebook ads is a key piece to small business success. This is especially true for home improvement companies. Find out how to do so...
Research shows that offering home improvement financing allows businesses to close more deals. Find out how in this blog post.
Level up your home improvement marketing game with these 7 tips. Manage your business communications with messaging solutions from Hatch. Get a demo...
Virtual call center software has become a critical tool for every home improvement business. Discover which options you should have today.
Business text messaging is changing how customers and businesses communicate with each other. Discover how this can improve your business.
Is your home improvement call center guilty of these?
Using Hatch, Havasu Solar was able to more than double their sales and drive immediate revenue.
Your marketing efforts should go beyond simple lead generation. Learn how to manage inbound leads and discover effective tips to convert them into...
The top 10 lead agg technologies for Home Improvement companies
Overcoming objections from home owners is a critical piece of selling any home improvement service. Read on for tips to handle the most common...
In your CRM, you have a huge database of prospects that can bring about incredible results. Here are some simple ways to take advantage of that data.
With the average close rate being between 30-40%, there are a lot of sales being missed. Read on to uncover easy ways to find out WHY.
The one-call close method is no longer enough for home improvement businesses. Read tips to actively follow up with the 75% who don't close...
Your close rate is tremendously important to the overall success of your home improvement business. Uncover simple ways to boost your close rate...
Uncover simple ways to make sure your business is standing out in the crowded home improvement industry.
A recession may be lurking, but there are ways home improvement companies can avoid the pain.
Learn how to create a great website to close more deals and build a strong home improvement business.
Hatch and Thumbtack have partnered up to provide home improvement companies that best opportunity to close sales.
Learn how to master the art of text messaging as a home improvement business.
Learn how to be the first listing in Google My Business & Google Maps in the following article.
Join Modernize and Hatch to uncover the latest ways to automate your sales processes and grow your business.
Hatch and CraftJack have teamed up to provide home improvement businesses the best chance for increasing leads, sales, and success.
BCI Acrylic and Hatch have built a partnership to better help those in the industry meet their sales and marketing goals.
Join Hatch and Contractor Appointments in this exciting webinar. We'll cover ways to lower call center costs for those in the home improvement...
To grow a home improvement business you must follow four key steps. Learn more about those steps and how to accomplish them.
Are you still calling your leads? New research proves that texting is now the preferred and most effective way for businesses to reach their leads.
Join us for a webinar exploring how to make the most of your marketing spend.
Learn how home improvement businesses can quickly respond to leads through automation and technology in this speed-to-lead playbook.
You might be missing sales opportunities because your leads are missing human interaction. Click here to learn how conversational selling can boost...
Modernize and Hatch analyzed the messaging strategies that close more deals. Put these strategies to work and improve your close rate.
Here are steps in the home service business where business messaging can be used to keep the customer informed and engaged, creating the best...
Getting lost in your prospect’s inbox? The truth is automated emails aren’t going to cut it. Here are 4 follow-up emails for you to stand out.
We've rounded up a list of the best CRMs specifically for contractors and home improvement businesses—complete with products, features, and pricing.
Turn your call center into a contact center. Give them the tools to up your appointment set rate from 10% to 30% by giving them a foot in the door.
In the wake of COVID-19, the home improvement industry remains steady. Here are some of the trends we are continuing to see.
Be the first to know about new sales and marketing insights to grow your messaging strategy with leads and customers.