Hatch Product Updates
New in Hatch AI: Basic Bots
Discover Hatch AI's new Basic Bot, designed for simpler and faster bot setup with a single prompt.
Sales & Marketing Insights, Tips, and Trends
AI & Automation
15% Higher Booking Rates with Hatch AI: Webinar Recap
Learn how Point Loma Electric and Plumbing boosted their booking rates by 15% with Hatch AI, and what it has been like to train, trust, and save time...
Kristen McCormick
Nov 15, 2024
Webinar recaps
Rescue Air on Objection Handling, ServiceTitan, and Hatch AI
Explore effective objection handling techniques and how Rescue Air leverages ServiceTitan, Hatch, and AI to enhance customer communication and...
Kristen McCormick
Nov 8, 2024
Hatch Product Updates
New in Hatch: ServiceTitan Abandoned Calls
Sync call statuses from ServiceTitan into Hatch for targeted campaigns so you can reconnect with abandoned calls instantly and boost engagement.
Kristen McCormick
Nov 5, 2024
Hatch Product Updates
New in Hatch AI: Alternate After Hours Responses
Learn how to customize your bot responses after hours and on weekends, for improved customer interactions and efficient lead handling.
Kristen McCormick
Oct 31, 2024
Hatch Product Updates
Hatch Has a New Look! + 8 Powerful New Features
Discover the latest UI features in Hatch, including workspace search, pinned workspaces, and unread message notifications for enhanced productivity.
Kristen McCormick
Oct 31, 2024
Hatch Product Updates
Hatch is Now AI-First
Learn how Hatch's AI-first approach helps contact centers scale, with AI CSRs elevating human teams and improving customer satisfaction and...
Kristen McCormick
Oct 28, 2024
Hatch Product Updates
The NEW Hatch Audience Builder (with Templates!)
Hatch's Audience Builder has been revamped! With a more user-friendly interface, more flexibility and targeting, audience templates, and more!
Kristen McCormick
Oct 24, 2024
AI & Automation
Why AI CSRs Are the New Reality & Human CSRs Aren't Going Anywhere
Discover how AI can solve for scaling, staffing, and customer satisfaction challenges—with insights from the president of Genz-Ryan, the founder of...
Kristen McCormick
Oct 13, 2024
AI & Automation
Webinar Recap: The Expansion Trap with Jon Ryan & Homepros
Learn about the challenges of growing a home service business, and the tools and mindset it takes to maintain profitability and the right culture.
Kristen McCormick
Oct 11, 2024
Business & Marketing Tips
Webinar Recap: Your Customers' Perception is Your Brand's Reality
A recap of our webinar on sales, online reputation, and customer perception. Includes the 5 key takeaways, the recording, and a full recap.
Kristen McCormick
Sep 29, 2024
Messaging Strategies
24 Message Templates to Engage Leads, Prospects, and Customers
Use these outreach and follow-up templates to improve engagement and conversion with leads, prospects, and customers.
Kristen McCormick
Sep 27, 2024
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