Blog | Hatch

Decrease Your Cost to Acquire a Customer… Immediately

Written by Hatch | March 13, 2023

Acquiring new customers is crucial for business growth, but it can be costly. Fortunately, there are ways to decrease your cost to acquire a customer, and we’re going to show you how in this article.

1. Target the Right Audience

  • Define your ideal customer persona
  • Use social media targeting options to narrow down your audience
  • Utilize Google Analytics to understand your audience demographics

To decrease your cost to acquire a customer, it's essential to ensure that you're targeting the right audience. Defining your ideal customer persona will help you understand their needs, preferences, and behaviors. Use social media targeting options to narrow down your audience based on factors such as age, location, interests, and more.

Additionally, utilize Google Analytics to gain insights into your audience demographics, such as gender, age, and location. These insights can help you tailor your marketing messages and campaigns to better resonate with your target audience.

2. Optimize Your Website

  • Ensure your website is mobile-friendly
  • Improve page load speed
  • Use clear and concise messaging
  • Implement user-friendly navigation

Your website is your online storefront, and it's crucial to ensure that it's optimized to provide a positive user experience. Start by ensuring that your website is mobile-friendly, as an increasing number of consumers are accessing websites via mobile devices. Improve page load speed by optimizing images, compressing files, and minimizing code. Use clear and concise messaging that communicates your value proposition and unique selling points. Finally, implement user-friendly navigation to make it easy for visitors to find what they're looking for.

3. Leverage Email Marketing

  • Offer incentives for newsletter sign-ups
  • Segment your email list to send targeted messages
  • Use automation for email nurture campaigns

Email marketing is a powerful tool to increase customer engagement and drive sales. To decrease your cost to acquire a customer, offer incentives for newsletter sign-ups such as discounts or free resources. Segment your email list based on demographics, behavior, and preferences to send targeted messages that resonate with your subscribers. Use automation for welcome emails, seasonal offers, and other triggered messages to keep homeowners engaged and increase conversions.

4. Use Referral Marketing

  • Offer incentives for customer referrals
  • Utilize customer testimonials and social proof
  • Partner with complementary businesses for referral programs

Referral marketing is a cost-effective way to acquire new customers by leveraging your existing customer base. Offer incentives such as discounts on additional services for customer referrals, and make it easy for customers to share their experience with friends and family. Utilize customer testimonials and social proof on your website and social media channels to build trust and credibility. Additionally, consider partnering with complementary businesses for referral programs to expand your reach and increase referrals.

5. Implement Paid Advertising Strategically

  • Use retargeting ads for visitors who didn’t convert
  • Use lookalike audiences to target people similar to your current customers
  • Test and optimize ad copy and targeting for maximum ROI

Paid advertising can be a powerful way to reach new customers, but it can also be costly if not done strategically. Use retargeting ads to reach visitors who didn't convert on your website and bring them back to complete a purchase. Use lookalike audiences to target people who are similar to your current customers, increasing the likelihood of conversion. Test and optimize ad copy and targeting for maximum ROI, and adjust your budget based on performance to ensure you're getting the most out of your advertising spend.

Need help or additional strategies for implementing Facebook Ads for your home improvement business?
Check out the free Facebook Ads Guide For Home Improvement here:

Putting it All Together

Acquiring new customers doesn’t have to be expensive. By targeting the right audience, optimizing your website, leveraging email marketing, using referral marketing, and implementing paid advertising strategically, you can decrease your cost to acquire a customer and grow your business. Start implementing these strategies today and watch your customer acquisition costs decrease immediately.