Who we serve

Hatch is an AI-powered messaging platform for businesses and call centers seeking to create the best experience for both their customers and employees.
Our generative AI and powerful targeting equips sales and service teams to scale customer satisfaction and revenue growth while reducing costs.
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TRUSTED BY +1,000 BUSINESSES
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Contact centers

Hatch is designed for businesses that communicate frequently and personally with a high volume of contacts—including leads, prospects, and existing customers. Our platform helps sales/service teams and contact centers to improve operational efficiency so they can scale success and satisfaction while reducing overhead costs.

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Industries

Hatch serves a wide array of industries, including Home Services, Home Improvement, Dental, Concierge Healthcare, Auto, Insurance, Financial Services, Education, Insurance and Banking, and more.

For these service-based industries, Hatch enables them to provide prompt and personalized communication across every stage of the customer journey, which is paramount to ensuring satisfaction, conversion, and retention.

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Roles

No matter the industry, Hatch is used by multiple roles within a company or call center. This includes:

 

Reps & agents

Customer service, sales, dispatch, and marketing reps use Hatch automation and AI to conduct more effective and more efficient communication with contacts, from inbound leads to loyal customers. They’re able to satisfy more customers while saving time.

Managers

Supervisors and managers for sales, marketing, and service teams find it easier to track rep, campaign, and channel performance with Hatch, which equips them for training and onboarding as well as goal setting, ROI, and KPI tracking

Owners & executives

Hatch automation standardizes processes, which increases efficiency and enables actionable reporting. This affords upper leadership with visibility into key areas of business health including processes, profitability, and predictable revenue growth.

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Turn every conversation into an opportunity with Hatch.

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