Careers @ Hatch
Shape how service businesses grow
We're building the AI platform that turns demand into revenue. Come build with us.
ABOUT US
The future of service operations starts here
Every year, service businesses lose millions to missed calls and slow follow-up. The instinct is to throw more people or more tools at it—but that only makes the problem worse. We're building the infrastructure that changes the equation.
Hatch is where AI and humans work together to turn demand into revenue—without burning out teams or adding complexity. This is what service operations will look like for the next decade. Joining us in building that future.
A Yelp company
The resources and reach of Yelp, with the speed and focus of a startup.
Backed by Bessemer & NextView
Supported by leading venture firms from seed to exit.
70%
YoY growth
Scaling fast with real traction in a market that's just getting started.
OUR DNA
The blueprint behind everything we build
Culture isn't posters on a wall. It's how you make decisions when no one's watching. Here’s what we stand for at Hatch:
01
Velocity
Speed with intention. Fast decisions, clear communication, and execution with purpose—not just urgency.
02
Ownership
Mistakes come with the hustle. When they happen, we own them, solve them, and keep moving.
03
AI-native
We don't just build AI—we live it. Learn the tools, use them daily, and stay curious about what's possible.
04
Partnership
Treat customers like partners—honest, responsive, respectful, and calm under pressure.
05
Impact
One team, one focus: what moves the business forward. Prioritize ruthlessly, measure results, adjust quickly.
BENEFITS
Benefits for how you actually live
Taking care of our team isn't a perk—it's the baseline.
Comprehensive health coverage
Medical, dental, and vision plans for you and your family
Market competitive pay & equity
Compensation aligned with experience and impact
Retirement savings support
401(k) with company matching to invest in your future
Flexible time off
PTO that grows with tenure, plus holidays and wellness time
Wellness & mental health support
Support for physical and emotional health—even pet care
Caregiver & family support
Financial support for childcare, elder care, and dependents
Flexible ways of working
Work arrangements vary by role, team, and location
Employee stock purchase plan
Buy Yelp stock at a discount through payroll deductions
OPEN ROLES
Find your role at Hatch
We're building the future of service operations. Find out where you can play a role.
Scale revenue, not headcount
