With the home improvement industry having different sales processes and funnels than most other industries, you need something built for your specific needs.
In this blog, we've rounded up the eight best CRMs specifically for the home improvement industry (in no specific order). We've included pricing and product feature comparisons where appropriate.
But first, a quick definition of CRM.
CRM stands for customer-relationship management, and it's the term that refers to software used for this purpose. CRM software allows businesses to keep track of all of their contacts—leads, prospects, and customers—as well as all of their details, like their stage of the funnel, their engagements with your business, their contact information, and more—all in one place
CRMs are essential for home improvement businesses that want to grow. With them, you can
Quick disclaimer: Hatch App is not a CRM, and we don't claim to be. BUT all of these CRMs integrate with Hatch App, ensuring you have two powerful tools working together to bring you great results.
Let's get to the list (which again, is in no particular order):
Built for the residential home contractors and tradesmen.
JobProgress is an all-in-one CRM app for contractors. JobProgress equips contractors with an easy-to-use app (desktop and mobile versions available) that will produce unparalleled results by enabling you to control, organize, and manage your business from anywhere, at any time.
JobProgress is easy and powerful allowing teamwork and workflow from the point of view of the home improvement contractor so you, and your team, can intuitively track, monitor, and measure their progress. At the end of the day, JobProgress was built by contractors who face the same struggles you do, allowing them to offer a CRM solution that works the way you need it to.
JobProgress pricing starts at $55.00 per month, per user. One of our favorite features is that you will never outgrow this CRM with the unlimited cloud storage options available, truly making it a great solution. And the available sales, marketing, and job management software available put you on the right track to meeting your goals.
Built for the field service industry companies like carpet cleaning and pressure washing.
ServiceMonster is a leading business software for field service professionals, providing an online all-in-one customer management, scheduling, and marketing solution. ServiceMonster is designed specifically for the field service industry, to help businesses become more professional, more efficient, and more profitable.
ServiceMonster pricing starts at $39.00 per month with options to expand your package based on the users you have. Some of our favorite tools from ServiceMonster include drip campaigns, reporting tools, and dashboards available to users, making your data easy to understand.
Built for residential and commercial roofing companies.
AccuLynx CRM is one of the most popular software applications in the roofing industry. It's packed with features and tools that help streamline a roofing company's processes and enable them to provide superior customer service.
AccuLynx pricing is not readily available, but you can contact them directly for a demo or additional information. But don’t let this fact deter you from considering AccuLynx. If you’re a roofer, this is a great platform for you. The features and services available were made with you in mind to scale your business.
Built for remodelers, contractors, and home improvement professionals.
MarketSharp is a simple-to-use, industry-specific, web-based CRM designed specifically for remodelers, contractors, and home improvement pros.
With mobile accessibility and the tools to improve effectiveness and efficiencies, MarketSharp helps generate more qualified leads, close more profitable sales, increase production volume, and create satisfied referral-giving customers.
MarketSharp pricing starts at $99.00 per month, per account + 1 user. One of our favorite features of this CRM is reputation management features. Reviews and word of mouth are huge players in your credibility, giving you a leg up on your competitors. With these reviews, not only will you be bringing in new customers, but they can help you turn one-off projects into lifelong customers.
Built for established and growing home improvement businesses.
Jobber helps thousands of field service businesses improve and grow their business.
From the office or in the field, quote, schedule, and invoice jobs, optimize routes, track and dispatch teams, alert and communicate with clients, and automatically sync with your accounting software.
You'll get paid faster, and look and feel more professional than ever. Plus, Jobber's free dedicated support will help you every step of the way. For home improvement companies looking to level up their expertise, Jobber also offers several resources and guides (like this painter salary guide) to help you run a better business.
Jobber pricing starts at $29.00 per month with the option to expand based on the services and members you need. Jobber also has great services specifically for contractors such as online booking, GPS tracking, automatic payments and invoice follow-ups, and instant payout.
Built for small-to-large-sized residential home improvement remodelers and contractors.
Improveit360 is a business management system built to help home pros efficiently grow their companies and increase profit.
This system was designed by a top remodeler to help you eliminate chaos, lower costs and boost revenue. Home pros generate and close more deals by automatically nurturing leads until they buy, track customer relationships, and manage leads, sales, and projects from a central location.
With dashboards and reports, owners get a 360 view for better decision-making.
Improveit360 pricing is not readily available, but the improveit360 team can answer additional questions about plans and pricing. We understand that payment can be a touchy subject for any home contractor or owner, which is why we love improveit360’s financing options, making it faster for you to get paid and easier for your client to make payments.
Built for roofers and remodeling companies.
JobNimbus gives you visibility, improves communication, and saves you time and money with sales & production tracking, scheduling, estimating, and automation tools wrapped in the most simple-to-use interface.
JobNimbus allows you to effortlessly visualize your sales and jobs pipelines. Create estimates & invoices, take job photos, assign work orders, sign contracts, schedule tasks, see shared calendars, send material orders, collect payments, and more.
Contact JobNimbus directly for pricing and more information. JobNimbus is made for roofers and exterior services providers. One of the top features of JobNimbus is the easy visibility and organization within the platform, guaranteeing that projects don’t get lost in the shuffle.
CRM for home improvement companies, remodelers, and contractors
LeadPerfection is a purpose-built CRM for the home improvement industry. Since 2004, LeadPerfection has been building tools that growth-minded remodeling professionals need to succeed.
LeadPerfection is best suited for both large-scale home improvement companies as well as smaller start-up contractors.
LeadPerfection’s pricing is based on the product you choose, not necessarily on how many users you have. In the basic LeadPerfection product, you have the ability to schedule sales reps and appointments, in addition to project management. An additional bonus is the ability to set your coverage area down to the zip code, ensuring you’re not traveling outside of your preferred area.
To recap, here are the eight best CRMs for contractors (in no particular order):
We understand that having multiple platforms to connect with your customers and manage your projects can be a real hassle. But with Hatch, integrating your CRM makes it easier than ever to reach your customers, check in on leads, and see your real-time ROI all at once.
Hatch is a messaging app that connects directly with your CRM so you can start and automate all your text, email, and phone conversations from one inbox. Not only will this save you valuable time, but will help improve customer relationships and experience. Check out our CRM integrations and schedule a demo today.
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